1. Detailed description of goods and/or services

Suoane Msomi Ministries is Non-Profit Organisation industry that Religion

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 4 days and delivery confirmed by way of courier for physical products and via e-mail for virtual products.

3. Export restriction (Optional)

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Suoane Msomi Ministries is subject to availability. In cases of unavailability, (Your Suoane Msomi Ministries will refund the client. In full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy

Suoane Msomi Ministries shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security

Card transactions will be acquired for Suoane Msomi Ministries via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Suoane Msomi Ministries separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Suoane Msomi Ministries takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Suoane Msomi Ministries chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Suoane Msomi Ministries may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Suoane Msomi Ministries (sole trader / private company / close corporation) based in South Africa trading as Suoane Msomi Ministries and with registration number 2013/108972/08 and Suoane S’busiso Msomi

(Director(s)/Member(s)/Owner(s)).

14. Suoane Msomi contact details

Company Physical Address: 11 Ikhathazo way, Shop No 03 Dube Village Mall, Inanda, KZN South Africa.

Email: suoanemsomi@suoanemsomi.com Telephone:+27 315194014